FASHION IN FULL COLOR
Currency
Free and fast shipping from €50 (Mainland Spain)
Free shipping from €70 (Canary Islands)
To make an exchange or return, all items must meet the following conditions:
If the garment you purchased doesn't fit perfectly in size, color, or style, we're happy to help you make an exchange. Please fill out the FORM here and we will send you the correct size or model.
For New Collection: the first exchange is free of charge for the customer (Exclusively for the first exchange, within Peninsular Spain and excluding Sale periods and Black Friday).
For Offers and Outlet: if you want to make a size change, we can help you with it. Fill out the form and we will contact you. The cost will be €6 per shipment; if it's sending you one and picking up another, it would be 2 shipments. We will inform you of the payment methods.
To fill out the form, follow these steps:
1. Indicate your name, order number, garment model, and size you want to exchange.
2. Select the new garment, along with the size.
3. Provide the collection and delivery address.
4. We will review your request and get back to you as soon as possible (The response time does not affect the return period of the item).
IMPORTANT:
Once the form has been submitted, we will contact you to process the exchange. SMILE only covers the first exchange for new collection garments.
If a second exchange is desired, a fee of €6 would be paid before its approval.
If you decide to return an item from our new collection, please send it to SMILE SHOW at Calle de Raimundo Lulio 4, 28010 Madrid. It is important to note that shipping costs are the responsibility of the customer. Once we receive the return, we will proceed with the refund to your account. We recommend using a courier service that offers a tracking number for more precise monitoring of the shipment.
If you decide to return an item from our offers and outlet section, please send it to SMILE SHOW at Calle de Raimundo Lulio 4, 28010 Madrid. It is important to note that shipping costs are the responsibility of the customer. Once we receive the return, we will proceed with the refund to your account. We recommend using a courier service that offers a tracking number for more precise monitoring of the shipment.
For any promotion conditioned on units, the refund will take into account the garments the customer keeps. If you keep less than 3 garments, you will lose the discount applied to the code used.
Short dress for an event or for going to work, V-neck, it's loose but if you like you can add the sash and give it a slightly more "dressed" look
Polyamide reinforces viscose and improves wear resistance; however, gentle washing is recommended to avoid loss of shape and shine.
Air dry vertically or flat if the garment may lose its shape. Polyamide dries quickly; avoid tumble drying to prevent exposure to high heat.
Iron inside out at a low temperature. Do not use high temperatures as polyamide can be damaged by intense heat; if you need to remove stubborn wrinkles, use light steam from a distance.
Do not use bleach or whiteners. The mixture tolerates daily use better, but avoid contact with rough surfaces to minimize pilling.
Please note that the indicated transit times are approximate and may vary depending on the exact delivery location. All orders are processed within 24 hours of payment confirmation.
To request an exchange or return, all items must meet the following conditions:
If the garment you purchased doesn't fit perfectly in size, color, or model, we are happy to help you with an exchange. Please fill out the FORM here and we will send you the correct size or model.
For New Collection: the first exchange is free of charge for the customer (Exclusively for the first exchange, within mainland Spain, and excluding Sale and Black Friday periods).
For Offers and Outlet: if you want to exchange a size, we can help you do it. Fill out the form and we will contact you. The cost is €6 per shipment; if it involves sending one item and picking up another, that would be two shipments. We will provide payment methods.
To fill out the form, follow these steps:
1. Provide us with the name, order number, garment model, and size you wish to exchange.
2. Select the new garment along with the size.
3. Indicate the pickup and delivery address.
4. We will review your request and get back to you as soon as possible (response time does not affect the return period for the item).
IMPORTANT:
Once the form is submitted, we will contact you to process the exchange. SMILE only covers the first exchange for garments from the new collection.
If a second exchange is desired, a fee of €6 would be paid before approval.
If you decide to return a garment from our new collection, please send it to SMILE SHOW at Calle de Raimundo Lulio 4, 28010 Madrid. Please note that shipping costs are the customer's responsibility. Once we receive the return, we will refund the amount to your account. We recommend using a courier that offers tracking for more precise shipment control.
If you decide to return a garment from our offers and outlet section, please send it to SMILE SHOW at Calle de Raimundo Lulio 4, 28010 Madrid. Please note that shipping costs are the customer's responsibility. Once we receive the return, we will refund the amount to your account. We recommend using a courier that offers tracking for more precise shipment control.
For any promotion conditioned by units, the refund will consider the garments the customer keeps. If you keep fewer than 3 items, you will lose the discount applied to the used code.
To find your Smile size, we recommend you take a look at these measurements, in centimeters, which will serve as a guide to choosing your ideal size.
All measurements are in centimeters (cm). 1 cm = 0.39 inches (in).
| Size | Chest (cm / in) | Waist (cm / in) | Hip (cm/in) |
|---|---|---|---|
| XS | 80-84 / 31.5-33 | 59-63 / 23.2-24.8 | 88-92 / 34.6-36.2 |
| S | 84-90 / 33-35.4 | 63-67 / 24.8-26.4 | 92-96 / 36.2-37.8 |
| M | 90-94 / 35.4-37 | 67-71 / 26.4-28 | 96-100 / 37.8-39.4 |
| L | 94-98 / 37-38.6 | 71-75 / 28-29.5 | 100-104 / 39.4-41 |
| XL | 98-102 / 38.6-40.2 | 75-79 / 29.5-31.1 | 104-108 / 41-42.5 |
| XXL | 102-106 / 40.2-41.7 | 79-83 / 31.1-32.7 | 108-112 / 42.5-44.1 |
Chest: Measure around the fullest part of your bust, making sure the tape measure is horizontal and snug.
Waist: Place the tape measure around the narrowest part of your waist, usually just above your belly button.
Hip: Measure the widest part of your hips, usually at the level of your buttocks.
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